Well thought out, I love the inside pockets and laptop side entry and adjustable back straps.

This is my first 24L bag and as others have said, it can be a tad small for a 16" laptop, change of clothes, lunch, few smallish accessories.

My main complaint however is if you're using this for cycling be aware that on warm days you'll end up sweating thru the back into the laptop compartment, enough to where your laptop will get a little wet :( I've attached a photo for what this can look like after an 80min commute home on 70deg weather.

I'm past the "new and unused" so this will probably be relegated to travel or eBay

Was surprised but the small size of this backpack. I assumed it would be similar to past chrome backpacks I’ve had, but this doesn’t even fit my back nor would it be big enough for my daily needs.

Need to return for refund.

I'm using the bag on my bike to commute to work. It is well made and sturdy. It fits what I need to carry easily. Also great customer service. I had a question and I got an answer back rapidly. Thanks again to the Chrome staff for the fast customer service and a well made bag.